Contact HeavyEquipIndo

Our sales desk answers fastest on WhatsApp — just note the machine type, capacity class and where your project sits, and we'll come back with a catalog, ready-stock pricing and lease or credit options. Prefer a structured form instead? The request form on our home page puts it together for you.

Direct contact

  • WhatsApp: chat on WhatsApp — quickest way to reach our sales desk
  • Showroom hours: Monday–Saturday, 08:00–17:00 WIB
  • What we handle: new-unit sales, spare parts and after-sales service
  • Head office: Jakarta, DKI Jakarta

Service areas

Ten cities across two islands are already on our delivery map — Jakarta, Bekasi, Cikarang, Surabaya, Semarang and Bandung on Java, plus Balikpapan, Banjarmasin, Samarinda and Pontianak in Kalimantan. Freight cost and timing for anything outside Java are spelled out right in the quote.

Details That Speed Up Your Quote

  • The machine type and capacity class you need (e.g. a 20-ton excavator).
  • Your project site — it drives the freight cost and delivery timeline.
  • How you plan to pay: cash, credit or a lease arrangement.
  • For parts orders: the part number if you have it, or just a photo of the unit.

Missing a few details? That's fine — describe what you need in general terms and we'll fill in the gaps over chat.

Common Questions About Ordering

How fast will I get a quote?
For anything in ready stock, we usually confirm pricing and availability the same day over WhatsApp. Indent orders or financing requests take a bit longer — expect a full simulation within 1–2 working days.
Do you serve buyers outside Java?
Definitely — Kalimantan is a regular delivery route for us, along with other regions. Freight cost and timing are always spelled out in the quote itself.
Can I buy spare parts only, without a unit?
Yes. For the brands we carry, parts are sold on their own — just send the part number or a photo of the unit over WhatsApp.

Need Heavy Equipment for Your Project?

Drop us the machine type, capacity class and project site on WhatsApp, and we'll send back a catalog, ready-stock pricing and financing options — no cost, no strings attached.

Request Machine Catalog via WhatsApp